Terms of Use

1. Acceptance of Terms

By accessing or using Push Notification Service ("the Service", "we", "us"), you agree to be bound by these Terms of Use. If you are using the Service on behalf of a company, you represent that you have authority to bind that company, and "you" refers to it. If you do not agree, do not use the Service.

2. Description of Service

Push Notification Service provides a web push notification platform that allows developers and site owners to collect browser push subscriptions on their own websites and send notifications to those subscribers via the open Web Push protocol. The Service is provided on a subscription basis as described on our pricing page.

3. Eligibility & Account Responsibilities

You must be at least 18 years old and have the legal capacity to enter into these Terms. You are responsible for maintaining the confidentiality of your account credentials and API keys and for all activity that occurs under your account, and you must notify us immediately of any unauthorized use.

4. Subscriptions, Billing & Renewal

• Auto-renewal. Paid plans are billed in advance — monthly or annually, as you choose at checkout — and renew automatically at the end of each billing period until canceled. Payment is processed by Stripe.
• Trial. New accounts receive one 30-day free trial, started by providing a payment method. You are charged nothing if you cancel before the trial ends; otherwise the first billing period begins when the trial ends.
• Cancellation. You may cancel your subscription at any time from the Billing page in your dashboard. Cancellation takes effect at the end of the current billing period; you keep paid features until then, after which sending and subscriber collection are paused while your data remains intact.
• Refunds — monthly plans. Monthly payments are not refunded for partial months; when you cancel, you simply keep the features you paid for until the period ends.
• Refunds — annual plans. If you cancel an annual plan, we will refund the unused full months remaining on your term, pro rata, on request. If an annual renewal is charged and you cancel within 14 days of that charge, we refund it in full. We would rather return your money than keep a customer who doesn't want to be here.
• Pricing promise. Price changes only ever apply to new customers. The plan you subscribe to keeps its price and limits for as long as you remain on it; if we change the lineup, existing plans are grandfathered or improved, never worsened.
• Taxes. Prices exclude any applicable taxes, which are your responsibility unless we are required to collect them.
• Plan limits. Each plan includes usage limits (sites, monthly deliveries, team seats) as listed on the pricing page. Sends that would exceed your quota are rejected rather than billed as overage.

5. Prohibited Uses

Our Acceptable Use Policy is part of these Terms. In summary, you may not use the Service to:

• Send notifications to users who have not opted in through their browser's permission prompt, or otherwise send unsolicited messages (spam)
• Distribute malware, phishing content, or other malicious or deceptive material
• Violate any applicable law or regulation, including anti-spam, consumer-protection, and data-protection laws applicable to your subscribers
• Infringe the intellectual property, privacy, or other rights of any third party
• Harass, abuse, or harm any person
• Attempt to circumvent the Service's rate limits, quotas, or security measures, or probe or test its infrastructure without written permission
• Resell or sublicense access to the Service without our written permission

6. Your Content & Responsibility

You retain ownership of the notification content you send and the data you collect through the Service. You grant us a limited, non-exclusive license to store, process, and transmit that content solely to provide the Service. You are solely responsible for your notification content and for your compliance with laws applicable to your subscribers, including obtaining any legally required consents and honoring unsubscribe requests. We deliver your content on your behalf and do not review it before delivery.

7. Intellectual Property

The Service, including its software, design, documentation, and branding, is owned by us and protected by applicable intellectual property laws. These Terms grant you no rights in the Service other than the right to use it while your account is in good standing.

8. Suspension & Termination

• By you. You may cancel your paid subscription from the Billing page at any time, and you may request deletion of your account and its data by contacting us; we will complete deletion within 30 days.
• By us, for cause. We may suspend or terminate your access immediately if you materially violate these Terms or the Acceptable Use Policy, or if your use poses a security, legal, or operational risk to the Service or its users. Spam, malware, phishing, and fraud are suspended without prior notice; for lesser violations we will notify you and give you an opportunity to cure where practicable. No refund is owed for a for-cause termination.
• By us, for convenience. We may terminate the Service or your account for other reasons with at least 30 days' notice, in which case we will refund any prepaid fees covering the period after termination pro rata.
• Upon termination your right to use the Service ceases. We retain your data for 30 days after termination, during which you may request an export; after that it is deleted per our Privacy Policy.

9. Abuse & Copyright Complaints

To report notifications you believe are abusive, unlawful, or infringing (including copyright claims), contact us with the site domain, the notification content, and the basis of your complaint. We review reports promptly and may remove content or suspend the responsible account.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that notifications will be delivered — delivery depends on browser vendors' push infrastructure and subscriber devices, which we do not control.

11. Limitation of Liability

To the fullest extent permitted by law: (a) neither party is liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill; and (b) our total aggregate liability arising out of or relating to the Service is limited to the greater of the amounts you paid us in the 12 months preceding the claim or USD 100. These limits do not apply to your payment obligations, your indemnification obligations, or either party's liability that cannot be limited by law.

12. Indemnification

You will defend, indemnify, and hold us harmless from any third-party claim, and resulting damages, penalties, and reasonable legal fees, arising out of or related to: (a) the content you send through the Service; (b) your use of the Service in violation of these Terms or applicable law; or (c) your failure to obtain legally required consents from your subscribers.

13. Governing Law & Venue

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles. Any dispute arising out of these Terms or the Service shall be brought exclusively in the state or federal courts located in California, and each party consents to their jurisdiction. Nothing in this section deprives a consumer of mandatory protections of their country of residence.

14. Changes to Terms

We may update these Terms from time to time. For material changes we will notify you by email at least 14 days before they take effect, in addition to posting the new Terms on this page with an updated "Last updated" date. Your continued use of the Service after the effective date constitutes acceptance; if you do not agree, cancel your account before then.

15. General

If any provision of these Terms is held unenforceable, the remaining provisions remain in full effect. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control.

16. Contact

Questions about these Terms? Contact us.